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Cases That Haunt Us: How to React, Rebound and Recover From Clinical Failures

Registration is still open. 69 seats available.

  • 8 CEUs
  • Presenter:

    Mark E. Hyman   D.D.S., M.A.G.D.

  • Date + Time:

    Saturday, June 25, 2022   8:30am - 5:00pm

  • Location:

    Hilton Garden Inn Phoenix-Tempe University Research Park

    Meeting Room: Discovery A Ballroom

    7290 S. Price Road

    Tempe, AZ   85283

    (480) 897-5100

    Facility Website

  • Regular Tuition:

    Dentists: $295.00

    RDH/Auxiliaries: $195.00

    RDH or Aux. in attendance with Dentist: $155.00

    Add $10/registrant if after: Friday, June 17, 2022

    Refund Policy

  • Parking:

    Parking: Complimentary. Use hotel lots.

  • Event Brochure


Register
To register by phone, please call (603) 736-9200
To Register by Mail, download blank form here.





Special Needs or Requests? Please call the office for assistance. Special Needs or Requests? Please call the office for assistance.

Course Description

Cases That Haunt Us: How to React, Rebound and Recover From Clinical Failures
Don’t deny it! Admit it! Every one of us has had this happen during your career! The cases that you didn’t read the patient well, didn’t get the proper diagnostic material, didn’t take the time to really listen and see what was appropriate for your patient. Whether you have made a minor mis-judgement, or totally face-planted, NOW WHAT?

Dr. Hyman will lead the audience through a day of case review! In this course, Dr. Hyman will focus on real world cases from professional experience where things didn’t go as planned. With a focus on what he’d do differently and where things went wrong, the audience will come away with actionable information that they can bring into their practice when confronted with difficult situations.

Get ready to laugh, learn, and master dealing with difficult patients and complex cases that don’t go the way we planned!




Dr. Mark Hyman’s presentation is a fast paced didactic lecture that includes a Keynote presentation. Dozens of clinical cases will be shown and class discussion will be encouraged as we review the new patient experience, diagnosis, treatment planning, case presentation, implementation, and recovery."


Register
To register by phone, please call (603) 736-9200
To Register by Mail, download blank form here.


COVID-19 POLICY: This in-person seminar will adhere to all current local COVID-19 guidelines to ensure the safety of all guests. In the event that this seminar cannot occur due to COVID-19 group gathering restrictions, we will hold the seminar virtually through Zoom (dates may be combined to a single day). If you do not wish to attend the Zoom live presentation, a full refund may be requested. Full refunds are only applicable if Concord Dental Seminars cancels the in-person event as a result of COVID-19 related travel or gathering restrictions.

COVID-19 INFO: What to Expect the Day of: (As of 2/16 Currently, there are no mandated restrictions by the state or city for group gatherings. Masks for guests are highly encouraged at all times except when eating or drinking. We are working closely with the venue to ensure that all safety measures are in place for the duration of the seminar.

What People Are Saying
  • "During my many years as working as a hygienist, I attended many of your seminars and always valued them. They are always well done, in good locations with excellent speakers. They definitely served my needs for continuing education."
    Michelle D. - RDH
    Concord, NH

  • "I've always enjoyed speakers/topics through Concord. Thorough review of medical emergencies."

  • "I appreciate Concord Seminars presentations, speakers, easy access to CEs for affordable price--Thank you!"

Course Objectives

At the completion of this course the participants should be able to:

  1. Discuss what constitutes “appropriate care” for your patients, and review predictable ways to offer optimal care dentistry to all who choose it!
  2. Evaluate new technologies that will help you communicate with your patients, and document the changes going on with their oral health.
  3. Review comfortable patient financing, and new ways to help your patients own their problems and say YES to their treatment plans.
  4. Learn how to inspire and motivate your team mates to join you in this journey to a higher level of case acceptance.
  5. Discuss your patient’s “wants and needs” so you minimize misunderstandings.
  6. Review the predictable new patient experience, and how to engage the entire team for a higher level of case acceptance.
  7. Learn how to react when things go wrong-how to diagnose, document, and recover so that the appropriate care gets delivered.

Register

To register by phone, please call (603) 736-9200

To Register by Mail, download blank form here.

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Concord Dental & Medical Seminars
Nationally Approved PACE Program
Provider for FAGD/MAGD credit.
Approval does not imply acceptance by
any regulatory authority or AGD endorsement.
11/1/2021 to 10/31/2027. Provider AGD #: 208978
Provider ID# 208978
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