Cases That Haunt Us: How to React, Rebound and Recover From Clinical Failures

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  • 8 CEUs
  • Presented by:
    Mark E. Hyman D.D.S., M.A.G.D.

  • Date + Time:

    Saturday, March 25, 2023   8:30am - 5:00pm

  • Location:

    Hilton Garden Inn Des Moines Urbandale

    8600 Northpark Drive

    Johnston, IA   50131

    (515) 370-8890

    Facility Website

  • Regular Tuition:

    Dentists: $295.00

    RDH /Auxiliaries : $195.00

    RDH or Aux. in attendance with Dentist: $165.00

    Add $10/registrant if after: Friday, March 17, 2023

    Refund Policy

  • Parking:

    Complimentary. Use open lots.

  • Event Brochure


Registration for this seminar is currently closed. Please email (info@concordseminars.com) or call (603-736-9200) to join the waitlist for this seminar.






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Course Description

Cases That Haunt Us: How to React, Rebound and Recover From Clinical Failures
Don’t deny it! Admit it! Every one of us has had this happen during your career! The cases that you didn’t read the patient well, didn’t get the proper diagnostic material, didn’t take the time to really listen and see what was appropriate for your patient. Whether you have made a minor mis-judgement, or totally face-planted, NOW WHAT?

Dr. Hyman will lead the audience through a day of case review! In this course, Dr. Hyman will focus on real world cases from professional experience where things didn’t go as planned. With a focus on what he’d do differently and where things went wrong, the audience will come away with actionable information that they can bring into their practice when confronted with difficult situations.

Get ready to laugh, learn, and master dealing with difficult patients and complex cases that don’t go the way we planned!




Dr. Mark Hyman’s presentation is a fast paced didactic lecture that includes a Keynote presentation. Dozens of clinical cases will be shown and class discussion will be encouraged as we review the new patient experience, diagnosis, treatment planning, case presentation, implementation, and recovery."



Registration for this seminar is currently closed. Please email (info@concordseminars.com) or call (603-736-9200) to join the waitlist for this seminar.




What People Are Saying
  • "Dr. Mark Hyman is amazing!! Bring him back. Well worth the time and cost!"
    Richard H. - DDS
    Tempe, AZ

  • "Dr. Hyman was great! Very engaging and great music!"
    Renée B. - RDH
    Tempe, AZ

  • "Exceptional day, excellent speaker, beautiful and cozy hotel. This was my first in-person CE since 2019. I was very impressed with all the time and effort put into this event. Thank you so much!"
    Melissa A. - RDH
    Tempe, AZ

Course Objectives

At the completion of this course the participants should be able to:

  1. Discuss what constitutes “appropriate care” for your patients, and review predictable ways to offer optimal care dentistry to all who choose it!
  2. Evaluate new technologies that will help you communicate with your patients, and document the changes going on with their oral health.
  3. Review comfortable patient financing, and new ways to help your patients own their problems and say YES to their treatment plans.
  4. Learn how to inspire and motivate your team mates to join you in this journey to a higher level of case acceptance.
  5. Discuss your patient’s “wants and needs” so you minimize misunderstandings.
  6. Review the predictable new patient experience, and how to engage the entire team for a higher level of case acceptance.
  7. Learn how to react when things go wrong-how to diagnose, document, and recover so that the appropriate care gets delivered.

Registration for this seminar is currently closed.

Please email (info@concordseminars.com) or call (603-736-9200) to join the waitlist for this seminar.

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Concord Dental & Medical Seminars
Nationally Approved PACE Program
Provider for FAGD/MAGD credit.
Approval does not imply acceptance by
any regulatory authority or AGD endorsement.
11/1/2021 to 10/31/2027. Provider AGD #: 208978

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