Frequently Asked Questions for Webinars
Our webinars are all presented at the time indicated. We schedule in multiple time zones, please adjust the start time for the time zone you are currently in.
Please follow the Zoom link for the webinar to add your name and email address to the roster within Zoom.
This link can be found in your online account under the "Upcoming Seminars/Webinars" tab, see image below. Click here to return to your account.

Follow the link provided, enter your name and email address to the roster. Zoom will prompt you to download the application onto your device. Please see the steps below.
Step 1:
Add your name and email to the Zoom roster and click “Register”.
Step 2:
Follow the link listed after “Please click this URL to Join”
Step 3:
“Allow” Zoom to open the page. Or follow.. If nothing prompts from browser, “download & run Zoom”.
Step 4:
If you get the message, “Waiting for host to start this webinar”, You have successfully downloaded Zoom and entered the meeting. Once the meeting is about to start, you will see the presenter and presentation. Enjoy!
Step 5
If for some reason you need to download Zoom, here is a link.
Step 1:
Add your name and email to the Zoom roster and click “Register”.

Step 2:
Follow the link listed after “Please click this URL to Join”

Step 3:
“Allow” Zoom to open the page. Or follow.. If nothing prompts from browser, “download & run Zoom”.

Step 4:
If you get the message, “Waiting for host to start this webinar”, You have successfully downloaded Zoom and entered the meeting. Once the meeting is about to start, you will see the presenter and presentation. Enjoy!

Step 5
If for some reason you need to download Zoom, here is a link.
You do not need to create an account within Zoom as long as you follow the links we have provided you.
Your CE verification form will be in your online account on our website within 3-5 business days of the webinar. Please
log into your account and go to the “Previously Attended Seminars/Webinars” tab.

Yes, in accordance with the Academy of General Dentistry: Anytime there is live interaction between an instructor & participants the
event can be reported as lecture. Only courses that a person completes independently are self-instruction. Webinars become self-instruction
if you record them and then offer CE to people who view the recorded version. Please verify with your individual state to see how they classify live webinars.
Yes, you will be able to type in your questions for the presenter. Most times, there is a break at the top of the hour during which the speaker will
address all questions that have come in.
If the webinar is shown in Eastern Time then please deduct 3 hours if you are in the Pacific time zone.
CE’s will be available in your online account. Please see above. At this time, we are unable to mail out paper versions
due to COVID-19 stay at home orders. The CE’s will remain in your account indefinitely so you can print them at your leisure.
Yes, you will need to download the Zoom app in order to view our webinars. Zoom is available for PC and Mac and on Android and Apple devices.
Yes, only our speaker and presentation are shown during the webinar. The audience members are muted and hidden from view.
Yes, we are a National PACE provider of the Academy of General Dentistry, which is accepted in all 50 States and most Canadian provinces.
Please check with your state to see how they classify live webinars.
Add all webinars to the cart and pay at one time, the pricing will automatically adjust at checkout. Discounted pricing will not reflect for purchasing a single seminar at a time.
The bundle and save discount is applied when you purchase more than one webinar at a time, not when registering multiple people for one webinar.
No, you do not need a headset as long as your device has audio.
In order for us to properly issue CE, we need each person to log in on their own unique device. As the audience members are all
hidden from camera, we can not see that a group is watching together. We can only track the attendance by the log in into Zoom.
If you’re hearing impaired we’d be happy to assist. Please contact Concord Seminars prior to registering so we can provide
further assistance and closed captioning.
As mentioned, please let us know so we may assist but we also wanted to provide additional resources: visit: https://webcaptioner.com. This website will create closed captioning for any sound coming from your computer which will allow you to run it simultaneously as the webinars. Again, please contact us at: info@concordseminars.com or (603) 736-9200 if you need additional assistance.
As mentioned, please let us know so we may assist but we also wanted to provide additional resources: visit: https://webcaptioner.com. This website will create closed captioning for any sound coming from your computer which will allow you to run it simultaneously as the webinars. Again, please contact us at: info@concordseminars.com or (603) 736-9200 if you need additional assistance.
Your purchases receipts can be found in your online account under the “Purchases” drop down tab.
No audio, video, digital recording or photography of any courses or speaker slides is permitted
unless explicit consent is given by the presenter or ConcordSeminars. This includes use of personal video cameras, tablets or cell phones by
attendees to record speaker presentations in any manner.